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How can we help?

Got a question? Request? Bug report? We'd love to hear from you!

If you're contacting us for help with a download or video problem, please include the link address (which should look something like ', and please describe what device you're using (e.g. iPhone, Android tablet, Windows laptop).

Check our tweets for known site performance issues.

We'll try to keep you updated when we're working on problems affecting the site's performance.